Cancellations within 3 days of a booking date are eligible for a full refund. Cancellations with less than 3 days notice will not be eligible for refund. Please select your dates carefully.
The exception to this policy would apply to major natural disasters and global events. If you / your home is caught up in a national emergency, pandemic, border closure or war, a refund is offered on compassionate grounds.
Bookings are settled in full at the time of booking. A $5000 bond is reserved per booking a few days prior, and released within 24 hours after check out, assuming there has been no damage or accidental removal of any items.
We look forward to welcoming our lovely guests, and wish only health and safety for us all, moving forward.
Please contact us if you have any questions at all.